At s98com, we believe gaming should always be fun — never stressful. Our responsible gaming commitment protects every Pakistani player with tools, resources, and strict safeguards that put your wellbeing first. Because a safe player is a happy player.
Your Safety Is Our Priority
s98com is Pakistan's trusted online gaming platform, and with that trust comes serious responsibility. We understand that while the vast majority of our players enjoy gaming purely for entertainment — the thrill of a PSL cricket bet, a lucky spin on the slots, or a live casino session — a small number of people can develop unhealthy gambling habits. That's why s98com has built responsible gaming directly into the heart of how we operate.
Responsible gaming at s98com is not an afterthought. It is a core pillar of our platform, supported by practical tools, trained support staff, and a firm commitment to the welfare of every player. Whether you are based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan, the same protections apply to you.
We ask every s98com player to take a moment to read this page carefully. Understanding the risks of gambling, knowing the signs of problem gaming, and being aware of the tools available to you can make all the difference. Gaming is meant to be entertainment — the moment it feels like anything else, s98com is here to help.
Remember: Gambling is never a reliable way to make money. Never gamble with money you cannot afford to lose, and never chase losses. Set a budget before you play and stick to it — every single session.
Everything s98com does to keep your gaming healthy and enjoyable
s98com enforces a strict minimum age of 21 for all players. CNIC-based age verification is applied at registration and during KYC checks. No exceptions, no workarounds.
Set daily, weekly, or monthly deposit and loss limits on your s98com account. Once set, limits cannot be increased for at least 24 hours — giving you a mandatory cooling-off period.
Request temporary or permanent self-exclusion from s98com at any time. Once activated, your account is locked and you cannot register a new account for the exclusion period.
Set session time reminders that alert you when you have been playing for a defined period. Take regular breaks to maintain a healthy perspective on your gaming activity.
s98com's platform monitors gameplay patterns and flags accounts showing signs of problem gambling behaviour. Our responsible gaming team follows up proactively with affected players.
Our trained customer support team is available around the clock via live chat and email to assist with any responsible gaming concerns, limit requests, or exclusion applications.
s98com is only for adults aged 21 years and above. Underage gambling is illegal and harmful. We take every reasonable step to prevent minors from accessing our platform.
We take underage access extremely seriously at s98com. Every registration requires a valid Pakistani CNIC, and our KYC process includes document verification to confirm that all players are aged 21 or above. Any account found to belong to a person under 21 is immediately closed, with all associated funds reviewed under our Terms & Conditions.
If you are a parent or guardian and believe that a minor in your household may have accessed s98com, please contact us immediately at [email protected]. We also strongly encourage parents to use device-level parental controls and to have open conversations with young people about the risks of gambling.
Report Underage Access: If you suspect that someone under 21 is using s98com, report it to our support team immediately via live chat or email. We will investigate and act promptly without exception.
s98com supports international responsible gaming standards and aligns with the age verification requirements set out by reputable gaming licensing bodies. Players are reminded that gambling laws vary by jurisdiction and it is the player's responsibility to ensure that online gaming is legal in their location.
Recognising the signs early is the first step toward getting help
Continuing to play in an attempt to win back money you have already lost — a dangerous cycle that rarely ends well.
Spending more than you can comfortably afford, or using money meant for bills, rent, or essentials to fund gaming.
Feeling unable to stop playing even when you want to, or continuing to gamble despite repeated promises to yourself that you will quit.
Concealing your gaming activity, deposits, or losses from family members, friends, or colleagues out of shame or fear.
Using gaming as a way to cope with stress, anxiety, depression, loneliness, or other personal problems rather than seeking real help.
Taking loans, borrowing from family or friends, or using credit to fund your gaming activity — a serious financial warning sign.
Allowing gaming to interfere with your work, studies, family obligations, or daily responsibilities in a consistent pattern.
Feeling restless, irritable, anxious, or depressed when unable to gamble — a sign of psychological dependence on gaming.
If you recognise any of these signs in yourself or someone you know: Please reach out to s98com support immediately to discuss responsible gaming tools available to you. You can request a self-exclusion, deposit limit, or cooling-off period at any time — no questions asked.
Practical controls built into your s98com account — free to use, always available
Set a maximum PKR deposit amount per day, week, or month. Limits take effect immediately and can only be reduced instantly — increases require a 24-hour waiting period.
Free to SetCap how much you can lose within a given time period. Once your loss limit is reached, your account is automatically paused until the limit period resets.
Instant ActivationDefine how long each gaming session can last. When your time is up, s98com will alert you and offer the option to take a break or log out.
Free to SetRequest a short break from gaming of 24 hours, 7 days, or 30 days. During a cooling-off period your account remains visible but no deposits or bets can be placed.
24h MinimumPermanently or temporarily exclude yourself from s98com. Temporary exclusions last a minimum of 6 months. Permanent exclusion closes your account with no possibility of reinstatement.
Permanent Option AvailableAccess a full history of your deposits, withdrawals, bets, wins, and losses at any time. Transparency is key to responsible gaming — know exactly where you stand.
Always AvailableSelf-exclusion is one of the most effective tools available to players who feel their gambling is getting out of control. At s98com, we make the process straightforward and immediate — your wellbeing cannot wait.
Once a self-exclusion is activated, your account is locked within minutes. All pending withdrawals will be processed normally. You will not be able to log back in, and s98com will not send you any marketing communications during the exclusion period.
s98com strongly encourages players who have self-excluded to use the time to seek professional support. While s98com can help you restrict access to our platform, professional counselling and support groups can help address the underlying issues.
s98com Support: Our responsible gaming team can provide guidance on support resources and self-help strategies. Contact us anytime — we are here without judgment, 24 hours a day, 7 days a week.
Important: During a self-exclusion period, attempting to open a new s98com account is a breach of our Terms & Conditions. Any account identified as belonging to a self-excluded player will be closed immediately and all associated funds reviewed.
s98com's responsible gaming framework aligns with standards promoted by internationally recognised gaming licensing bodies. We continually review and improve our responsible gaming measures in line with international best practice.
Simple habits that keep gaming fun and in its proper place
Decide on a fixed PKR amount you are comfortable spending before you open s98com. Treat it the same as a night out in Lahore or a dinner in Karachi — once the budget is gone, the evening is over. Never dip into money reserved for rent, bills, or groceries.
Use s98com's session time limit tool or simply set a phone alarm. When the alarm goes off, log out — no exceptions. Extended sessions lead to fatigue-driven decisions and increased risk of chasing losses.
Avoid logging into s98com when you are feeling stressed, anxious, depressed, or angry. Emotional states impair judgment and dramatically increase the risk of impulsive, high-stakes decisions. Take care of your mental health first.
If you have hit your loss limit for the day, stop immediately. Chasing losses is the single most common trigger for problem gambling. Accept that losses are part of gaming and walk away with your budget and dignity intact.
s98com is entertainment — the same as watching a PSL match or going to the cinema. It should never feel like work, obligation, or a financial strategy. If gaming stops being fun, that is your signal to stop and reassess.
If you feel your gaming is becoming problematic, speak openly with a family member or trusted friend. Isolation and secrecy make problem gambling worse. In Pakistan, there is no shame in seeking help — it is a sign of strength.
Never share your s98com login credentials with anyone else. Each account is for one player only. Sharing accounts can expose you to financial risk and is a violation of s98com's Terms & Conditions.
Ask yourself these questions honestly — your answers matter
The following questions are adapted from standard problem gambling screening tools used internationally. If you answer "Yes" to three or more questions, we encourage you to contact s98com support to discuss the responsible gaming tools available to you.
Three or more "Yes" answers? Please reach out to s98com's responsible gaming team immediately. We will help you activate the appropriate tools — deposit limits, cooling-off period, or full self-exclusion — without delay or judgment. Contact us at [email protected] or via 24/7 live chat.
s98com gives you all the tools you need to enjoy gaming safely. Log in to your account to set your limits, review your activity, or contact our support team — we are always here for you.
🔐 Login to s98com Read Our FAQ