At s98com, your privacy is not a formality — it is a core part of how we build and operate Pakistan's most trusted online gaming platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you hold over your own information as a registered s98com player.
Six core privacy principles that govern how s98com handles every piece of your personal data.
s98com collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for the sake of it.
s98com will never sell, rent, or commercially trade your personal data to any third party. Your information exists to support your gaming experience — not to generate advertising revenue for us or anyone else.
All data transmitted between your device and s98com's servers is protected by industry-standard SSL/TLS encryption. Your login credentials, EasyPaisa transaction details, and personal information travel securely at all times.
This Privacy Policy is written in plain English — not buried in legalese. Every Pakistani player who registers on s98com deserves to understand exactly what happens to their data, and we make sure that information is clear and accessible.
You have the right to access, correct, and request deletion of your personal data held by s98com. You may also withdraw marketing consent at any time. s98com processes all such requests within 30 days without charge.
s98com processes personal data in accordance with applicable international data protection standards and the requirements of its gaming licensing authority, ensuring that your information is handled to the highest legally mandated standard.
Important Notice: By registering an account or continuing to use the s98com platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of s98com and contact our support team to close your account.
This Privacy Policy applies to all personal data collected and processed by s98com through the s98com website at https://s98com.net, the s98com mobile interface, and all associated gaming services, payment facilities, customer support channels, and promotional communications operated under the s98com brand.
This Policy should be read alongside the s98com Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and s98com. Where this Policy conflicts with any other document, this Privacy Policy takes precedence in matters relating to personal data.
We review and update this Policy periodically to reflect changes in our data practices, applicable laws, or regulatory requirements. The "Last Updated" date at the top of this document indicates when the most recent revision was made. Continued use of the s98com platform after any revision constitutes your acceptance of the updated Policy.
For the purposes of applicable data protection legislation, s98com acts as the data controller in respect of all personal data collected through the s98com platform. As data controller, s98com determines the purposes and means by which your personal data is processed.
If you have any questions, concerns, or requests relating to how s98com processes your personal data, you may contact our dedicated data protection point of contact using the details provided in Section 16 of this Policy.
Data Protection Contact: All data-related inquiries can be directed to our support team at [email protected] with the subject line "Data Protection Request". We aim to acknowledge all such requests within 48 hours.
s98com collects personal data across several categories depending on how you interact with the platform. The table below summarises the categories of data we may hold:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account communication, two-factor authentication, support |
| Financial Data | EasyPaisa wallet number, JazzCash number, bank account details, transaction history | Deposit and withdrawal processing, fraud prevention, AML compliance |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser version, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Communication Data | Live chat transcripts, email correspondence, support ticket records | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Email/SMS opt-in status, promotional engagement history | Sending promotional communications where consent is given |
Sensitive Data: s98com does not intentionally collect special category data (such as health, political views, or religious beliefs) as part of standard account operations. If such data is provided voluntarily — for example in connection with a responsible gaming self-exclusion request — it will be handled with the highest level of care and processed only for the specific purpose for which it was provided.
s98com collects your personal data through the following channels:
s98com uses your personal data only for the purposes described below. We do not use your data in any way that is incompatible with the purpose for which it was originally collected.
s98com processes your personal data on the following legal grounds:
Withdrawing Consent: Where s98com relies on consent as the legal basis for processing, you may withdraw that consent at any time by contacting support or adjusting your account communication preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
s98com does not sell, rent, or commercially transfer your personal data to any third party. We share your data only in the following limited circumstances:
s98com engages carefully vetted third-party service providers who process data on our behalf and under our instruction. These include:
All service providers are bound by data processing agreements that require them to handle your data only in accordance with s98com's instructions and to implement appropriate security measures.
s98com may disclose personal data to law enforcement agencies, financial intelligence units, gaming regulators, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. Such disclosures are made without prior notice to the player where legally required.
In the event of a merger, acquisition, or sale of all or part of s98com's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer in advance where practicable, and the successor entity will be bound by the terms of this Privacy Policy.
No Unauthorised Sharing: s98com will never share your personal data with advertisers, data brokers, or any other commercial third parties for their own independent use. Any sharing of data outside the categories described in this section is strictly prohibited under our internal data governance policies.
The s98com platform may store and process your personal data on servers located outside of Pakistan. Where personal data is transferred internationally, s98com ensures that appropriate safeguards are in place to protect your information to a standard equivalent to that required under the applicable data protection framework.
Safeguards used by s98com for international transfers include contractual obligations imposed on data recipients through standard data processing agreements, and the selection of service providers operating in jurisdictions with adequate data protection standards.
By using the s98com platform, you acknowledge that your personal data may be processed in countries outside Pakistan, and you consent to such transfers where they are made in accordance with the safeguards described in this Policy.
s98com retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
When personal data is no longer required, s98com securely deletes or anonymises it in accordance with our internal data destruction procedures.
s98com uses cookies and similar tracking technologies to operate and improve the platform, personalise your experience, and analyse usage patterns. The types of cookies we use are as follows:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of the s98com platform. For detailed information on managing cookies in your browser, refer to your browser's help documentation.
As a data subject, you hold the following rights in relation to personal data held by s98com. To exercise any of these rights, contact our support team using the details in Section 16.
Request a copy of all personal data s98com holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where no legal obligation requires its retention.
Request that s98com restrict processing of your data in certain circumstances.
Request a copy of your data in a structured, machine-readable format.
Object to processing of your data based on legitimate interests or for direct marketing.
s98com will respond to all verified data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly. There is no charge for exercising your data rights unless requests are manifestly unfounded or excessive.
Identity Verification: For the protection of all players, s98com will verify your identity before processing any data rights request. This is to ensure that your personal data is not disclosed to or amended by an unauthorised third party.
The s98com platform is strictly intended for adults aged 21 years and above. s98com does not knowingly collect personal data from individuals under the age of 21. Registration by persons under 21 is prohibited under the s98com Terms & Conditions and will result in immediate account closure and forfeiture of any associated funds.
If s98com becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, we will take immediate steps to delete that data and close the relevant account.
If you believe that a minor has registered on or is accessing the s98com platform, please report this to our support team immediately at [email protected]. We take underage access extremely seriously and will act promptly on all such reports.
21+ Strictly Enforced: s98com employs age verification controls at the registration and KYC stages. Any account found to belong to a person under 21 will be permanently closed without exception, and all associated funds will be reviewed in line with our Terms & Conditions.
s98com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While s98com employs best-practice security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own s98com login credentials and for ensuring that your device is adequately secured.
The s98com platform integrates with certain third-party services — including payment processors such as EasyPaisa and JazzCash, KYC verification providers, and gaming software suppliers — whose collection and use of your personal data is governed by their own respective privacy policies.
s98com is not responsible for the privacy practices of these third parties. Where your data is shared with a third-party service provider, it is done so under a data processing agreement that requires the provider to handle your data in accordance with applicable data protection standards and s98com's instructions.
The s98com platform does not contain links to external third-party websites for general browsing purposes. All navigation within the s98com platform remains within the s98com.net domain.
s98com reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, regulatory requirements, or platform operations. The most current version of this Privacy Policy will always be published at s98com.net/privacy-policy.
Where amendments are material — meaning they significantly change how we collect, use, or share your personal data — s98com will notify registered players via email or platform notification at least 7 days before the revised Policy takes effect, where practicable.
Your continued use of the s98com platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised terms, you must stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or s98com's data processing practices, please contact our support team through the following channels:
s98com aims to acknowledge all privacy-related requests within 48 hours and to resolve them within 30 days. For complex requests, you will be notified if an extension is required.
If you are not satisfied with s98com's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection authority or gaming regulatory body applicable to your jurisdiction.
Further Information: For details on how s98com handles responsible gaming data and self-exclusion records specifically, please refer to the s98com Responsible Gaming Policy.
We take your privacy seriously — because trust is the foundation of everything we do. Ready to experience Pakistan's most secure gaming platform? Log in now or explore our responsible gaming commitment.
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